Glossary Term
Fluent Support Product
2 tags
1 category
A Fluent Support product categorizes support requests by the product or service the customer needs help with. Administrators create named products with descriptions, and customers can choose the relevant one when submitting a ticket if that field is enabled. This supports routing and reporting for several plugins sold on one site. A support product is a helpdesk classification, rather than a separate FluentCart checkout item or proof of a valid software license.
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